Feiya
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09-14-2024 08:40 PM in
Wearables
After the updates, the watch seems stuck in the non stop auto rebooting till it totally out of battery. After fully charged, it repeat the same thing. Searched the internet to try the hard resetting by pressing both buttons together and manage to stop the auto rebooting but the battery was draining out superbly fast. Monitored few days the watch begin to have the flickering screen n turned off itself when the battery hitting 30+% .
Run the galaxy wearable app diagnostic shows everything works perfectly and the problem still the same. Anyone experiencing the same issue?
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09-17-2024 05:59 PM in
WearablesHello Feiya. I am Nantakkumar, from Samsung.
We're sorry to hear you're facing this issue with your device. Could you please contact our hotline at 1800-7267864 (1800 SAMSUNG) for further assistance.
Thank you.
