Galaxy watch 4 classic will not charge past 80%

[oNeKOG]

Received the watch yesterday.

Got it from best buy, refurbished.

It had a 45% change when I fired it up.

After about an hour it turned off.

Didn't really think anything of it.

Put it on the charger and waited but an hour.

I noticed there was an update, ran it installed fine.

Left it on the charger overnight, turned off.

When I looked at it in the morning it had a yellow triangle with an exclamation mark in the middle of it.

Turned watch on to find it only charged 80%.

Now when I put it on the charger it does not pass 80%.

Turn it back on and still will not charge past 80%.

Anyone have any suggestions.

Galaxy watch 4 classic 46 mm

[Helenna]

Hi, please perform reset on your watch if you haven't perfomed yet and see if your issue is resolved.

Please visit the below link and follow the steps to reset the watch.

https://www.samsung.com/ca/support/mobile-devices/samsung-smartwatch-reset/#:~:text=Open%20the%20Gal....

[oNeKOG]

Thanks for the suggestion I reset and reboot it several times

[gokongming]

Hi.. good day... this is just my suggestion.. if resetting the watch didn't work, i would return the refurb galaxy watch if i have battery or charging issues.. im not sure about bestbuy refurb return policy, but i hope you still qualify for that one.

I do buy refurb and openbox items too but i prefer openbox than refurb.. if i have issues on battery and charging, i definitely will return it... its a hassle but i think its better to be refunded than use a defective item..