As I can see from many posts, my Galaxy Watch 4 will not receive any messages nor send any when on LTE (whether phone is off or on). It receives calls just fine. I have spent now 2 months with Telstra resetting watches and phones, sent the watch back for fault finding, replaced with a new watch and still the same outcome. Reading all the posts, it seems like a very common issue. I have sent off an error report today, but not hopeful as many other have done the same with still no outcome. Are there any updates or resolve that anyone has had with this? Very frustrating paying from something that doesn't work as it should.
Hi @Bushfirey, sorry to hear the issue persists. For this I suggest sending an error report via Galaxy Wearable in order for us to investigate this further.
To do this:
Go to Galaxy Wearables app > click on the device desired on the side menu
In the side menu, tap Contact us > Error reports (in the Get help section)
Fill in details and the frequency of the issue that you have with the wearable.
