Garfish58
Beginner Level 3
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Wearables
I have the Galaxy Watch 5 Pro LTE, I turn my watch off over night. Evey morning when I switch my watch on I have to reset my preferred ring tone and message tone as the watch software always reverts to the default ring tone and message tone which is frustrating..is there a way around this issue or is it a software problem....I have reset the watch back to default but that didn't make any difference, any one having the same issues or have a fix?
7 Comments
Troubadour
Active Level 10
Wearables
Google the following "galaxy watch pro 5 lte change default ring settings". This search addresses a number of issues, possobly not yours. However, the similarity of software between different debices might be worth checkinh.
SamsungClaudette
Community Manager
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Wearables

Hey @Troubadour 

Thank you for your help.

Kind Regards,

SamsungClaudette

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Garfish58
Beginner Level 3
Wearables
Unfortunately Mr Google couldn't come up with an answer.
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Wearables
Encountered this issue before, but that is when my watch shutdown because of battery drained to 0%.

You might have reason why you are shutting down your watch every night, but have your tried setting it on sleep mode instead? Also enabling Power saving mode instead of shutting down.
SamsungClaudette
Community Manager
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Wearables

Hey @ 

Thank you for your help.

Kind Regards,

SamsungClaudette

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Garfish58
Beginner Level 3
Wearables
Thanks Nok, I've sent my watch data to Samsung, hopefully they will see what's going on and a suggestion to fix
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SamsungClaudette
Community Manager
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Wearables

Hey @Garfish58

Could you please refer to the comments bellow and let me know how it goes?

Kind Regards,

SamsungClaudette

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