Original topic:

Galaxy watch 5 pro

(Topic created on: 02-01-2023 05:53 PM)
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electromanjim
Active Level 6
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Wearables
So today I noticed that my watch 5 pro and my Galaxy ultra s22 don't match with today's activities 

Watch is behind on the phone for step counts active time and calories burnt. I'm thinking it's a Bluetooth issue but when I sync the phone it completes the sync and thr wearable shows as connected. Has anyone else noticed this. 

Thanks





2 Comments
Helenna
Moderator
Moderator
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Wearables

Hi, we recommend you to restart the device once and check if it helps.

If that doesn't work, please reset the watch and see if it solves the issue.

https://www.samsung.com/ca/support/mobile-devices/samsung-smartwatch-reset/#:~:text=On%20most%20Sams....

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electromanjim
Active Level 6
Wearables
Done both steps also ran diagnostic and everything working fine between phone and watch seems like a wearable issue
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