Original topic:

Galaxy Watch 6 classic Sleep tracking fundamentally broken

(Topic created on: 09-22-2023 10:42 PM)
ziom
Active Level 3
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Wearables
I got this watch 6 classic. But it says I only get 5 to 15m of deep sleep regularly. 

Which is actually dangerous if true. I tried a different smart watch my old galaxy watch 1 and it said I got 1.2hrs of deep sleep.

The watch is great, but it's sleep tracking ***.

Samsung needs to adjust their deep sleep sensor.

There is a major thread about this on reddit


If this is an issue for you please report to Samsung.
7 Comments
Helenna
Moderator
Moderator
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Wearables

Hi, please make sure your watch and the Samsung Health app are using the latest software.

Also please perform reset on the watch by using the steps in the given link and check.

https://www.samsung.com/ca/support/mobile-devices/samsung-smartwatch-reset/

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loriebeth
Beginner Level 2
Wearables
I can't get into my old e-mail adress
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loriebeth
Beginner Level 2
Wearables
I don't know the password I need to get into it immediately
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loriebeth
Beginner Level 2
Wearables
Can someone please help me I need to get into my old email I forgot the password
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Leeson
Active Level 5
Wearables
Have you tried "forgot password "
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Helenna
Moderator
Moderator
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Wearables

Hi, could you please let us know in which email app you are facing the issue.

Could you please write back to us with the detail description of the issue to assist you better

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yojohnyyo
Active Level 1
Wearables
Same thing happened to mine after this newest update. Completely broke the sleep tracking.
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