Galaxy Watch active2

[rajpra24]

Worst ever watch which got worse after the wearable app was installed 

The screen has gone unresponsive and the samsung supportservices and service center say as it was not purchased in Canada then we can't provide support 

Preposterous and a total waste 

Will never buy any samsung product again 

[SnowCat19]

Where did you purchase your watch from? How long have you owned it? 40mm or 44mm?
My mom has the Active2 and hers is still fine to this date. She actually accepted the trade in offer for the GW5

[rajpra24]

My watch was fine for long till I started using the wearable app

[rajpra24]

It's a 44 mm and purchased from doha dutyfreein Qatar

[rajpra24]

The screen is not responding to touch

[SnowCat19]

How did you set up your watch initially without the Wearables app?
Also there is a setting for high touch sensitivity on the watch. For use when wearing gloves etc, have you tried to enable that?

[rajpra24]

The wearables app is necessary only of you wish to connect to the phone and that was a mistake
Why should it be connected to the phone
When you can't speak with it

[rajpra24]

Have done all but the screen is malfunctioning as it is now working as and when it wishes
Really a piece of garbage now

[kmacsouris]

Did you reset the watch? You also can't get support for the watch if it wasn't purchased in Canada. Samsung will defer you to the country of purchase.

[rajpra24]

What kind of service is that? It means I have to buy a separate watch in every country i visit??