Original topic:

Galaxy Watch AOD sound help

(Topic created on: 03-31-2022 11:18 AM)
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shase
Beginner Level 2
Options
Wearables

My galaxy watch 4 classic 46mm is using a watchface with an AOD theme as well. Maybe a week ago, my watch suddenly started making sounds every time the watch screen turned off into AOD mode. It sounds similar to the lock sound my s20 ultra makes when I turn the screen off.

I've tried all I can think of to turn it off but I haven't been able to find the solution.

I've tried different themes, both native and 3rd party, but no matter what I change the sound persists.

If anyone has a solution, please let me know. Thank you.

 

3 Comments
TyDe
Active Level 3
Wearables
Hi mate. Try this. On your phone. Go to galaxy wearable.
Sound and vibration, system sounds, then turn off unlock or others.
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SamsungLaura
Moderator
Moderator
Options
Wearables

Hi @shase, that's strange. If this doesn't work, please send through an error report via the Galaxy Wearable app for this to be looked into.

To send an error report for a wearable, follow these steps:

  1. Go to Galaxy Wearables app > click on the device desired on the side menu
  2. In the side menu, tap Contact us > Error reports (in the Get help section)
  3. Fill in details and the frequency of the issue that you have with the wearable.
  4. Click send.
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Yuriez
Active Level 3
Wearables

What problem do you have a solution for now?

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