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Original topic:

Galaxy Watch4 Classic Stuck on Copying Update

(Topic created on: 01-05-2023 10:15 PM)
21330 Views
JiHyunLee
Active Level 4
Options
Wearables
Purchased this Galaxy Watch4 Classic back in Seoul. So basically this Galaxy Watch4 Classic is an Korean Unlocked model, but however as I tried to download an update for my Galaxy Watch4 Classic through my Galaxy S21 Ultra, it has been there or stuck there and says copying update when there's nothing. Any advice? 



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Wearables
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JP19
Expert Level 3
Wearables
Hi JiHyun, is this the first time that u updated in Singapore?
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JiHyunLee
Active Level 4
Wearables
Nope, I updated the night before, and another update like this showed so I decided to install but fail.
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JP19
Expert Level 3
Wearables
That means before this latest failed update, u have alr updated ur Watch once?
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JiHyunLee
Active Level 4
Wearables
Yup, to the November 11, 2022 patch update
JP19
Expert Level 3
Wearables
https://doc.samsungmobile.com/SM-R890/KOO/doc.html

Based on the document, it's indeed correct that u are alr updated to the latest version and security patch. So it could probably be a bug. The message should have shown that you already have the latest version.
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JiHyunLee
Active Level 4
Wearables
Actually no, because my Galaxy Watch4 Classic just got updated the second time and this time it worked. I didn't do anything but I just restarted the Galaxy Watch4 Classic and then didn't connect to my BT and suddenly it started downloading the update and didn't need to copy the update. It updated to the December Patch I think?
JP19
Expert Level 3
Wearables
Oh.. seems like the update has alr been copied over to ur Watch.. hence it doesn't need any connection and it will perform the full update process until completed.
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RaceCoach
Beginner Level 2
Wearables

I am having the exact same issue with Watch5 Pro and Samsung S20. I've tried all the suggested solutions and even did a complete reset of the watch. Still stuck on copying update. 

What worked for me:

- Completely delete the wearable app(s) from your phone

- On the watch turn on bluetooth (or else it won't allow install of new software) and wifi (to connect to Samsung server)

- Install update from the watch

- Reinstall the wearable app on your phone and connect

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JP19
Expert Level 3
Wearables
https://doc.samsungmobile.com/SM-R920/XSP/doc.html

The latest update for local version is 25th Nov, ending with AVK7. Would u be able to check if ur current update version is alr this? If it is, then it is indeed correct that the update progress should be blocked. Most likely this is a bug from Samsung's end.
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