Original topic:

Galaxy wearable App

(Topic created on: 02-01-2023 07:36 PM)
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JJama
Active Level 1
Options
Wearables
I have started experiencing that my watch 4 and my s20 Ultra are not able to connect via Bluetooth. Is anyone else having a similar issue? 
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4 Comments
electromanjim
Active Level 6
Wearables
I just noticed your post I posted something similar just now. Wearable shows connected nut thr activities are all off as far as numbers go through samsung health. Step count calories thr phone is kore accurate then the watch. There is a sync issue happening
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JJama
Active Level 1
Wearables
My phone restarted this morning and indiffinetly lost synchronizing to my watch 4. After multiple restarting the phone and the watch 4 again, it's not working and has something to do with the galaxy wear app. I hope samsung has an answer for this as I rely on this on daily basis.
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Helenna
Moderator
Moderator
Options
Wearables

Hi, if you haven't tried to reset network settings, please perform reset network settings and see if your bluetooth connection issue is solved.

1. Go to Settings, and then select General management.

2. Find and select Reset.

3. Choose Reset network settings.

4. Tap on the Reset settings button.

5. Tap on the Reset button.

Note: When you reset the network settings, the Wi-Fi and Bluetooth information connection are reset.

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JJama
Active Level 1
Wearables
Thanks Helenna that helped though it reset my watch 4.
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