Original topic:

Gear Fit 2 screen stops working

(Topic created on: 07-29-2020 09:19 AM)
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enrai05
Active Level 4
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Wearables
I need help!
The screen on my Gear Fit 2 suddenly stops working!

I was charging it, the charging icon appeared as normal, and when I picked it up from the charger, the screen goes blank. It's still connected to my phone, I still get vibration notification on my Gear, but the screen won't turn on. 

I don't think the brightness level went down to 0 as I still can't see the display in the dark.

Anyone can help with this issue?
Thanks!
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4 Comments
Rebekka
Moderator
Moderator
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Wearables

Hi enrai05,
Press and hold the home/power key to turn the Gear ON. If it still doesn't turn ON, I suggest you to get the watch examined by the technician to fix it.
Please book an appointment before visiting the service center.
https://www.samsung.com/ca/support/service-center/

Appointment Link: https://www.samsung.com/ca/support/your-service/

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enrai05
Active Level 4
Wearables
Hi Rebekka, the watch is on, but there's no display. I can tell that it's on because I still get notifications while wearing it. Maybe I do have bring it in for service.
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J-F
Beginner Level 2
Wearables
Hi, i have the same issue, did you resolve the problem ?
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enrai05
Active Level 4
Wearables
Unfortunately no. It died and won't turn on anymore after a few days.
I hope you can get a better results.
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