Original topic:

Health Monitor app not found

(Topic created on: 05-15-2022 11:52 AM)
ubjones
Beginner Level 2
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Wearables
The Samsung Canada site says its available and works with Active2 watch. However it does not show up in Galaxy Store for phone or watch. FYI, I have a S20 Ultra 5G phone. 


* Supported watches: Galaxy Watch3, Galaxy Watch Active2 and later released Galaxy Watch and Active models. (excluding Galaxy Fit)

I contacted support and they said it's only available for Active4. So someone is wrong. 

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5 Comments
Ray1
Active Level 10
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Wearables

It is only available for the 4 Range of devices so far in Canada

Older devices still don't have the features

RedDogRabbit
Expert Level 5
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Wearables

Well, you can download & Install it on your S20 Ultra, but unless you have a compatible watch, you'll see this.

 

Screenshot_20220515_103212.jpg

Ray1
Active Level 10
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Wearables

It is not available for my S22 from Samsung but I downloaded and installed it from Apk Mirror but it still will not recognize my Watch 3 Classic so far

Helenna
Moderator
Moderator
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Hi, Health monitor app can be downloaded on phone but Galaxy watch active 2 doesn't support ECG and BP now.

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NotSamsungFan
Active Level 2
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There is no Health Monitor App for Active 2 and Galaxy watch 3 , only for Galaxy watch 4 ,and will not be according to Samsung. I complained at least 10 times.According to Federal consumer protection legislation in Canada maybe we can file complain for misleading advertising .

 

 

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