Deeezzyyy
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05-31-2024 10:59 PM in
Wearables
How do you even back up your watch? It's only on auto back up now.
I keep getting the notifications that my watch hasn't been backing up since April.
But I don't even know what I need to do to fix that.
Please samsung, bring back the option to let us manually back up our watches!!
3 Comments

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06-02-2024 10:16 AM in
WearablesHi Deeezzyyy, thank you for bringing this to our notice.
We’ll ensure that it will be considered as feedback and value your time contacting us. We certainly bring it to our team for further review.
Fatwa
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06-10-2024 07:31 PM in
Wearables
Not what you want to hear, but if you reset the watch, it forces back up before resetting. I had to do so last week for performance issues and ran into the same problem of the missing 'back up now.
Deeezzyyy
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06-10-2024 07:45 PM in
Wearables
Oh. Thanks for the info. But it sounds crazy to me that we have to reset the watch to be able to back up the watch lol
I tried it once only so not able to confirm if it works 100% but using smartswitch on my phone, after opening the app, I click on the little cloud on the top right and then do a back up from there. And when I select galaxy wearable to back up, it seems to back up the watch too.
I tried it once only so not able to confirm if it works 100% but using smartswitch on my phone, after opening the app, I click on the little cloud on the top right and then do a back up from there. And when I select galaxy wearable to back up, it seems to back up the watch too.
