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Original topic:

Intermittent Sound Buds2 pro

(Topic created on: 03-31-2023 06:09 AM)
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RPx
Beginner Level 2
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Wearables
I bought a samsung galaxy buds 2 pro today everything is working well in my s22 ultra but I tried connecting it on my windows 11 pc and the sound was intermittent. So I search the bluetooth version of my pc and its bt version 5.1 

Does anyone know how to fix this problem. I mainly bought this product to use it my phone and pc. But now I can only use it on phone. I tried everything I can and no luck. 

I hope someone can help.
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23 Comments
Wearables
Hi! Can you try installing the Galaxy Buds app for Windows11? Let us know if that resolves the issue.
https://apps.microsoft.com/store/detail/galaxy-buds/9NHTLWTKFZNB?hl=en-us&gl=us
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RPx
Beginner Level 2
Wearables
Yes I tried. No luck still.
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RPx
Beginner Level 2
Wearables
I tried it on samsung tv and it works too
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RPx
Beginner Level 2
Wearables
Just my pc has the problem
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Wearables
try ensuring the bt driver on pc is upto date, check your manufacturers support site
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RPx
Beginner Level 2
Wearables
It is up to date. right now my pc bluetooth is v5.1
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Wearables
whats the brand/model of your bluetooth you can check on device manager
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RPx
Beginner Level 2
Wearables
Idk. It only says generic bluetooth adaptwr but my motherboard is aorus b550 pro ac
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Wearables
base on the systemboard it tahdem for intel wireless, by default should be good bluetooth
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