Original topic:

Latest Galaxy Buds update/Galaxy wearables

(Topic created on: 04-28-2020 07:33 AM)
263 Views
Addi
Active Level 5
Options
Wearables
Since latest update I've been experiencing connection issues where the bud(s) randomly disconnects and reconnects. Doesn't matter how close i am to my phone. It appears to be a sensor issue.

P.S. the ambient sound issue as been resolved for me since latest Galaxy wearables update. Can once again toggle ambient sound on and off in app.
3 Comments
Kinsley
Moderator
Moderator
Options
Wearables

Hi @Addi,

Please try to Clear Cache and Data of Galaxy Wearable app and check if your issue is resolved.

Follow the below steps:

Open Settings>> Apps >> 3 dots on right-hand top >> Search Galaxy Wearable app >> Storage >> Clear data and clear cache. 

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Murr
Beginner Level 2
Wearables
Mine to. I did what they said now I wait and see if that fixed it
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coastalpapi
Beginner Level 2
Wearables
mine did the same thing too. Trying this troubleshooting solution.
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