Original topic:

More GW4 bugs. Bezel not working.

(Topic created on: 08-02-2022 10:52 PM)
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Ubiquitary
Active Level 4
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Wearables
This reddit post explains everything but this issue has plagued both of my GW4 Classics since release. Multiple updates have not fixed this issue where the bezel stops functioning at random. Cannot switch between tiles and is very frustrating that one of the primary features of the classic is essentially BROKEN. 

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SamsungLaura
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Wearables

Hi @Ubiquitary, thanks for reaching out. Could you please send this through as an error report the next time this occurs?

To send an error report for a wearable, follow these steps:

  1. Go to Galaxy Wearables app > click on the device desired on the side menu
  2. In the side menu, tap Contact us > Error reports (in the Get help section)
  3. Fill in details and the frequency of the issue that you have with the wearable.
  4. Click send.