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05-08-2022 08:04 PM in
Wearables- Mark as New
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05-10-2022 03:00 AM in
WearablesHey, mazeabl! 👋
First of all, we deeply apologize for this issue you’re experiencing. Since you’ve already tried booting and charging the device, have you also tried checking your charging dock or charging cable/adapter? It might be that your charger is causing charging problems with your Galaxy Watch Active 2. You can also try other troubleshooting options here: https://www.samsung.com/ph/support/mobile-devices/troubleshooting-guide-for-samsung-galaxy-watch/
If your charger is working fine on other devices, then there might be some issue with your device. You should have it checked in an authorized Samsung Service Center for a check-up and consultation. You can find the nearest Samsung Service Center in your area on this link: https://www.samsung.com/ph/support/service-center/?msclkid=72d47e20cf8411ec8ac1394658c823b0
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08-15-2022 04:28 AM in
Wearablesafter wearing it for like 20 to 30min in a pool it broke screen started to go nuts then not being responsive to touch. After bringing it to samsung service center they will charge you 6,500 for a screen repair thats only for initial assesment dafuq!!! Not worth it to buy another samsung **bleep** watch waste of money!!!