I have recently started to notice that my phone keeps on crashing/glitching if I try to make a call with my Galaxy buds 2 pro connected. The issue happens during normal calls as well as Whatsapp calls. And because of this issue I am unable to talk with people with my earphones connected. Is there any solution for it?
Please restart both your Galaxy Buds 2 Pro and your phone. Ensure the earbuds reconnect properly after restarting.
Check for firmware updates for your Galaxy Buds 2 Pro using the Galaxy Wearable app: Open the app > Scroll to Earbuds software update > Check for updates.
Reset the earbuds to fix potential software glitches: Open the Galaxy Wearable app > Tap Earbuds settings > Select Reset.
Clear bluetooth cache on your phone: Go to Settings > Apps. Tap the three-dot menu (top-right) > Show system apps. Search for Bluetooth, tap it, and select Storage > Clear cache.
Connect the Galaxy Buds 2 Pro to another device and make a call to see if the issue persists. This helps determine if the problem is with the earbuds or your phone.
Disconnect and reconnect the Galaxy Buds 2 Pro: Unpair the earbuds from your phone via Settings > Connections > Bluetooth. Reconnect by placing them in pairing mode and re-adding them.
If none of the above work, consider a factory reset on your phone. Back up your data first:
