AF16
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01-21-2023 05:21 PM in
Wearables
Time is correct on the watch and phone, but the sleep time and exercise times are 5 hours later than actual. I am in the EST time zone. It happened after one of the watch sw updates. Has anybody seen this?
Thanks
3 Comments
Helenna
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01-22-2023 09:09 AM in
WearablesHi, we recommend you to restart the device once and check.
If that doesn't work, please reset the watch and see if it solves the issue.
This article will show you how to reset Samsung Galaxy, Gear, and Active model smartwatches. This will remove all personal data and restore all default settings.
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01-23-2023 08:06 PM in
Wearables
Resetting the watch worked.
Thanks
Thanks
Helenna
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01-25-2023 08:23 AM in
WearablesHi, that sound great!
We are glad to hear that your issue has been resolved.
Please take the time to accept the comment that you find helpful as a solution by clicking on 3 dots and tap on "Accept as Solution" and help others with the same query.