August2876
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05-08-2022 10:04 AM in
Wearables
Hopefully the next update will improve the battery on the buds not the case ,buds not use battery drain so fast bearly not use put in the ear still drop fast and the charging case battery is good no issue.
Hopefully the next update will improve the battery.
2 Comments
JP19
Expert Level 3
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05-09-2022 01:34 AM in
Wearables
Hi, if there is still issue with your Buds 2 after next update, I would suggest you to visit the service centre to have them checked before your warranty expires. It's best to have them assessed it and replace the faulty battery if necessary.
SamsungNantakku mar
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05-18-2022 10:21 AM in
WearablesHello leelee445. I am Avinash from Samsung.
We're sorry for the experience with your Samsung Galaxy Buds2. We would like to apologize if our service and product did not meet your expectations and appreciate you for taking the time to share your feedback. Nevertheless, we take your inquiry as feedback. We want you to know that your feedback will give us the chance of making our services better in the future.
Thank you