Original topic:

Samsung wallet on galaxy

(Topic created on: 09-06-2025 03:46 PM)
258 Views
doopster
Active Level 2
Options
Wearables
Can someone help I'm trying to add my bank cards to my galaxy watch ultra but it shows no card added only cards show to add is points cards.
On the phone points and bank card shows but just points for watch.

I've already reset the watch check for updates clear cache delet samsung pay from phone delete bank cards and readded them also check the nsf setting everything seems fine but still not working 😕 
This is watch it shows on watch 

image


18 REPLIES 18
RedDogRabbit
Expert Level 5
Wearables

If you're trying to add Debit cards to your watch, that won't work. Currently only Credit cards can be added to the Galaxy Watch. 

doopster
Active Level 2
Wearables
Thanks they should atleast notify customers 🙄
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Urmi
Moderator
Moderator
Options
Wearables

Hi doopster,

We regret to inform you that, at this time, the option to add credit cards to the watch is not available. 

We sincerely appreciate your feedback and will take it into consideration for future improvements. In the meantime, we kindly request that you submit an error report so our technical team can review it further. 

Thank you for your understanding and cooperation.

Please follow the below steps to generate error report in your phone.

1 Launch Samsung Members app.

2 Tap on Support and Scroll down the screen and select Error Reports.

3 Choose a category below.

4 Make Sure That Send System Log Data is Selected to Help Resolve Your Questions Quickly and Describe Your Problem in Details.

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RedDogRabbit
Expert Level 5
Wearables

Why should they bother to send an Error Report?? 

The inability to add Debit cards to the Galaxy Watch, is NOT an error, it's an intended outcome. 

doopster
Active Level 2
Wearables
I agree they should reduce the price for false advertisement
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RedDogRabbit
Expert Level 5
Wearables

Where is the "false advertisement"?

You CAN use Google Wallet for Debit cards on your Galaxy watch BTW. 

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doopster
Active Level 2
Wearables
I know I can do that my point is I even spoke with someone from samsung for help they said its possible they couldn't fix it so they said to got to the samsung store were I buy watch to let them look at it. If your paying for something that cost money even if its a future u don't used it needs to work
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doopster
Active Level 2
Wearables
Just saying
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RedDogRabbit
Expert Level 5
Wearables

Samsung Wallet is a separate app from Galaxy Watches, and while I might agree that Debit cards should work on the Galaxy Watch with Samsung Wallet, there's no where that I have ever seen that says that Debit cards are an integral part of Samsung Wallet.

You paid for the watch, not Samsung Wallet, and there's a workable alternative for Debit cards on your watch. 

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