Samsung watch4 (Blood Pressure and ECG not working)

[jpr1]

Hi

Re: Samsung Watch4  - BP and ECG function not working after Software Update (Australia)

Just got the Samsung watch4 and found ECG and BP is not working. I saw Samsung support alert  - asking to update the watch software and I did the software upgrade and still it is not working. Yes I have stopped and re-started watch couple of times.

There is no connectivity issue between watch and Samsung Health app on the phone - I can see, Heart rate being measured.

I can see the Blood Pressure Heart Icon coming in the watch with "Learn more" button (screen shot #1).  Upon clicking it - it asks me to install Samsung Health monitor which I have already done (screen shot #2).

Is it a know issue and please let me know if there is any Fix

Regards

 JRScreen Shot #2Screen shot #1

[Kombatsd · Accepted solution]

You need to install the Samsung Health Monitor app on your phone. It should ask you to do it the first time you open the app on your watch.

[jpr1]

Thanks got bit confused with two apps  - Samsung Health & Samsung Health Monitor.  

[Kombatsd]

Hope you got it sorted 😁

[BigGazza]

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