I am not seeing the same sleep details. I am used to seeing. I can no longer see the sleep chart with the lastest android update. No sleep stages, nothing. Its very frustrating that they UI keeps changing. I never know where to find my data.
We are sorry to hear about your experience with the recent updates on your Samsung Galaxy device having issues with the missing sleep tracking and display. I feel and understand where your frustration is coming from, believing after an update that your device and its installed apps should perform better and if it happens on my device, I will be frustrated too.
Before you try out the below recommendations as to your solution, be sure to check if your device's software is updated with the latest version. Please check how to update your mobile device's software in the following order.
Step 1. Go to Settings > Software update.
Step 2. Tap on Download and install.
Step 3. Follow the on-screen instructions.
Check the permission manager both for the wearables and apps.
If that doesn't fix the problem, you may submit an error report through the Samsung Members app as follows:
Step 1.Long press Samsung Members icon on Apps screen and tap Error reports.
Step 2. Tap OK on agreement popup to send system log data.
If the issue persists, you may bring your device to the nearest Samsung Authorized Service Center in your area. Rest assured that your device will undergo an assessment to pinpoint the root cause of the issue. They may guide you and offer solutions to restore it.
