Original topic:

Sudden Battery Power Crash

(Topic created on: 10-04-2023 06:30 PM)
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Sundialing
Beginner Level 4
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Wearables
Has another else been having battery problems with their galaxy watches?

I've had my watch for about 9 months now and it has been able to keep 26 hours of charge just this week when I woke up with the battery dead.

Now the battery only last about 6 hours off a full charge even though the watch is estimating it now has a max of 12 hours charge - even if it was accurate at that, that is still much lower than what I was getting before.
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4 Comments
activagutky
Beginner Level 2
Wearables
Get a better cord.. some work better
Sundialing
Beginner Level 4
Wearables
I'm currently using the one that came with the watch only 9 months ago and it still looks like it's in good condition :( the battery life just dropped out of no where.
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Helenna
Moderator
Moderator
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Hi, I request you to please restart the watch once and check again.

If the issue still persist please perform reset on the watch by following the steps in the given link.

https://www.samsung.com/ca/support/mobile-devices/samsung-smartwatch-reset/

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Sundialing
Beginner Level 4
Wearables
Hi Helenna, I've tried this twice now with a complete reset and I'm still not getting even 4h of battery :( I've only had it 9 months can I get a replacement, repair, or money back?
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