Thought it was unfixable, Samsung😒

[Redonis_]

So this was the problem I had. I got the Galaxy Buds FE. When I got them, I synced them with my then-Samsung account (r******@outlook.com). I was having another issue, which involved my Samsung account, that could only be resolved by deleting my Samsung account and creating a new one. So that is what I did. However, before deleting I forgot to unsync my Galaxy Buds FE from that Samsung account. After my Samsung account was deleted, I created a new Samsung account using the same email address I used for the old one and created an account. (Samsung claimed, I couldn't use the same email to create a new account, but I did). After creating the new account, I tried to now since my Galaxy Buds FE to that new Samsung account and got a message saying that my Galaxy Buds FE was lost and belonged to someone else, with the LOST status permanently indicated like so "Galaxy Buds FE (LOST). After what seemed like a million unsuccessful attempts at remedying the issue, I contacted Samsung and was told that there was nothing that could be done and that the Galaxy Buds FE was stuck in the lost status permanently and could not be changed because the Samsung account they are attached to, no longer exists. (I tried everything I could think of and was advised to fix it, by the way). I thought it was ridiculous not to have a fix for a problem like that. So I did what I'm always forced to do, figure out *** myself. So recently my phone was acting like it had Ebola or cancer, just acting a fool, and not acting right, and I decided another factory reset should take my phone out of the crisis it was experiencing and thought to myself "I wonder if that would fix that problem (the thorn in my side), and fix my Galaxy Buds FE?", and just went for it, highly optimistic. I am pleased to announce that my Galaxy Buds FE is no longer stuck in the lost mode, and I was able to sync it with my new Samsung account like they were brand new. And Samsung said it wasn't fixable. Every problem I've had, I've fixed myself, because Samsung couldn't,  so why is Samsung even there? 😒

[Tallman]

I think Samsung support not really a technical person. 🤔

I think if you deleted and re-create your account using the same email address, should have no problem. Factory reset your phone is a good move because you need to link to your phone to new account, then once your phone paired the watch, the watch will add to your new account, which is make sense. 👍🏼

Happy to hear that you have the problem resolved.

[miracle_3372]

I'm so happy you fixed it, but samsung supports are sometimes nt of any good to ppl

[Helenna]

Hi Redonis_,

 We understand how frustrating this must have been for you, and we sincerely apologize for any inconvenience caused during the process. We are glad you managed to solve the issue with your Galaxy Buds FE, it must feel incredibly satisfying to have cracked it yourself after such a frustrating experience. Your persistence and problem-solving skills are commendable.

Your feedback is valuable and highlights areas where we can improve, particularly around device management and customer support. We will take this into consideration to enhance our systems and ensure that such cases are handled more effectively in the future. Your voice matters, and we’re here to assist you every step of the way.

Thank you.