Original topic:

Together Tile on GW4 not working

(Topic created on: 08-09-2022 11:34 PM)
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Ubiquitary
Active Level 4
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Wearables

A previous post explaining the issue, I join a global challenge and even create a personal one of my own but I get nothing on my watch for the together tile. This issue has been ongoing for ages now, so many little problems for such an expensive watch. I'm on here almost monthly finding a new issue. 🤦‍♂️

Also why does posting male facepalm emoji create 2 separate emojis. Only happens on the members app, I'm using the samsung keyboard too. 🤦‍♂️🤦‍♂️🤦‍♂️🤦‍♂️
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SamsungLaura
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Wearables

Hi @Ubiquitary, thank you for bringing this to our attention. I have not heard of this issue trending in Australia. For this, I suggest sending an error report via the Wearable app for this to be looked into further.

To send an error report for a wearable, follow these steps:

  1. Go to Galaxy Wearables app > click on the device desired on the side menu
  2. In the side menu, tap Contact us > Error reports (in the Get help section)
  3. Fill in details and the frequency of the issue that you have with the wearable.
  4. Click send. 
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