Please try to Perform clear cache and clear data for the Bluetooth. Follow the below steps: Open settings >> Apps >> Bluetooth >> Storage >> Clear cache and clear data.
Note: Clearing the data will reset the app to factory default settings. Any personal settings saved on the app will be removed.
If the issue still persists then you can Reset Network Settings. Follow the below steps: Open Settings >> General Management >> Reset >> Reset Network Settings >> Reset settings.
This will reset all network settings, including those for WIFI, Mobile Data, Bluetooth.
After performing the above steps try to connect your buds and get back to us with the result.
Hi Kinsley, Thankyou for replying back. I tried both the mentioned options still can't connect my second ear bud. I couldn't see any bluetooth option in Apps As mentioned in Option 1. 2nd Option didn't worked it either.
To Perform clear cache and clear data for the Bluetooth. Follow the below steps:
Open Settings >> Tap Apps >> Tap the More settings icon (three-dot icon, upper right) >> Tap Show system apps >> Find and tap the Bluetooth app >> Tap Storage >> Tap Clear cache button and Clear Data Button.
Restart the device and check for the problem.
Also, try to connect the Galaxy Buds to other device and check.
