Original topic:

Unable to connect to phone

(Topic created on: 06-23-2022 09:40 PM)
169 Views
atiqah_brutal
Beginner Level 2
Options
Wearables

Hi everyone

Im using Samsung Galaxy A51 and Samsung Galaxy Fit. I cant connect them. Because the software GearFit manager keeps updating and wont connect with my Fit. In the end, my Fit become useless. Help

If someone could help, that would be wonderful.

Thank you.

4 Comments
amir165
Active Level 6
Wearables
What is your galaxy fit model.
0 Likes
amir165
Active Level 6
Wearables
Just format first with backup if not go to service center , it is hardware problem after software cannot solve it by yourself.
amir165
Active Level 6
Wearables
Or your phone is not update, you can watch in youtube about update.
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WinnieC
Expert Level 5
Wearables

Try check all your settings first and make sure everything is good to go. Also your device are using the latest version.

Next, you can try clearing the Galaxy Fit cache to fix the watch not connecting to a phone issue. It is under 'Settings' and then you just have to click on the 'Clear cache' button and restart the phone.

If it still not working, then you might need to reset your Galaxy Fit:

1) Open the Galaxy Wearable Application on your phone.

2) Tap on the band and tap 'Reset Band'.

3) Delete and re-install Galaxy Wearable Application (if neeced). 

Below link are will guide you on how to pair your device with the Galaxy Fit:

https://www.samsung.com/africa_en/support/mobile-devices/how-do-i-connect-the-galaxy-fit-to-a-mobile...

* If still fail, you might need to get advice from Samsung Support or visit to their center.