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06-21-2022 02:33 AM in
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06-21-2022 02:43 AM in
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06-21-2022 02:54 AM in
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06-21-2022 03:21 AM in
WearablesHi, Bert_M!
I'm so sorry you're experiencing this. But Galaxy Watch4's IP68 rating (water resistance) only applies in freshwater conditions. It is not advised for use on beaches and/or swimming pools. You can check this page for more information about our gadget's IP68 rating: https://www.samsung.com/global/galaxy/what-is/ip68/
You can also call our customer support so we can help you with your issue. Here are our contact details:
Mobile Devices Hotline:
#GALAXY (just dial #425299) [Toll Free to all networks]
(02) 8422-2177 [Standard Landline]
Available 24/7
You can also send us an email through here or chat with us through our Live Chat Support.
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06-21-2022 04:28 AM in
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06-21-2022 08:34 AM (Last edited 06-21-2022 08:34 AM ) in
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06-21-2022 01:51 PM in
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06-21-2022 05:16 PM in
WearablesAlso, I think (not sure) there's a caution in the manual that warns about using the device in sea water.
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06-21-2022 04:31 AM in
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