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06-29-2022 12:51 AM in
Wearables- Mark as New
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06-29-2022 03:48 AM in
WearablesAny chance that you accidentally registered your buds on the US Samsung site?
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06-29-2022 05:19 PM in
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06-29-2022 05:21 PM in
WearablesThough I had to manually put the serial and model number because, for some reason, the QR scanner doesn't pickup the code while scanning from the Members App. I tried it on the Camera app and it scans it fine.
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06-30-2022 03:54 PM in
WearablesHi, we suggest you to delete the registered product from your Samsung account and register it again.
Then We kindly request you to follow below steps to find bud feature. https://www.samsung.com/ca/support/mobile-devices/find-your-samsung-galaxy-devices/