Original topic:

Messages doesn't work anymore

(Topic created on: 04-21-2024 08:53 PM)
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AngryEddie
Beginner Level 2
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Galaxy Note
Messages app keeps crashing 
2 Comments
RedDogRabbit
Expert Level 5
Galaxy Note

Samsung Messages or Google Messages? 

If it's Samsung's Messaging app, download Google Messages from the Play Store & set it as your Default Messaging app. 

If it's Google Messages, go to Settings > Apps Search Google Messages & Click on it & Scroll down to Storage & Clear Both Cache & Data for the app & Reboot

You WILL NOT LOSE your Messages, they will be repopulated by your Carrier automatically. 

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Helenna
Moderator
Moderator
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Galaxy Note

Hi, if your'e using Samsung messages app, we recommend you to use Google messages instead of preloaded Samsung messages app. Samsung has joined with Google on a common messaging client as a default messaging app.

Please download Google messages and set it as a Default messaging app.

Also, as adviced by RedDogRabbit, please perform Clear cache and Clear data for the messaging app and check for the issue.

Thank you.

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