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10-26-2024 11:11 PM in
Galaxy SJust from yesterday I found out that when I switch to one of my Instagram accounts, the pop-up notification turns in to detailed ones. But the setting shows that all apps are to shown as brief ones. This happens only in one of my Instagram account, when I switch to other accounts, the notification turns back to brief. I really don't know how to solve it.
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10-28-2024 07:32 AM in
Galaxy SHi Alixtz,
It sounds like you're experiencing a specific issue with notifications for one of your Instagram accounts on your device. Here are some steps you can take to try to resolve the problem:
Open the Instagram app > Go to your profile and tap the menu > Tap Settings > Notifications.
Check if there are any specific notification settings applied to that account that might differ from your other accounts. Make sure all notifications are set to Brief if that’s what you prefer.
Check System Notification Settings: Go to your phone’s Settings. Tap Apps > Instagram. Tap Notifications.
Ensure that the notification style is set to Brief for all categories. You may also want to toggle off and then back on the notification settings for that account.
Clear Cache and Data: Go to Settings > Apps > Instagram. Tap on Storage and then Clear Cache. If clearing the cache doesn't resolve the issue, you might also consider Clear Data, but be aware that this may log you out of the app, and you'll need to log back in.
If the problem persists, consider uninstalling the Instagram app and then reinstalling it. This can help resolve any glitches that might have arisen during the update or installation.
After peforming the above steps, please restart your device and check if it resolves the issue.
Thank you.
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