bobmandude
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05-13-2024 08:28 AM in
Galaxy S
When scrolling through apps in the ||| menu some will appear white instead of having the last image taken of the app.
Steps to reproduce
1. Open a few apps ( happened to me with discord, play store, gmail, and chrome)
2. Go in to play store
3. Go to help and feedback
4. Go to send feedback
5. Click |||
Actual result:
Play store now briefly loads in as a white image
Expected result:
Play store loads in as last image of the app.
Steps are the same to reproduce in all apps except discord where i cannot consistently reproduce the issue.
4 Comments
bobmandude
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05-13-2024 08:28 AM in
Galaxy S
This problem is happening on my samsung s10e, android version 12
Helenna
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05-13-2024 09:41 AM in
Galaxy SHi bobmandude, sorry to hear your issue.
Please perform a soft reset by pressing down on and holding both the power button and the volume down button for about 7-10 seconds, until the phone turns off. Allow it some time to restart. And if the problem persists try repeating this process three to four times and check if it helps to solve the issue.
bobmandude
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05-13-2024 11:15 AM in
Galaxy S
Yes this is still happening after restarting multiple times
Mehna
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05-13-2024 12:13 PM in
Galaxy S
I have the same problem. Whatcshall I do to fix it?