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12-29-2022 11:01 AM (Last edited 12-29-2022 11:02 AM ) in
Galaxy SSamsung s20 FE 5G
I was forced to upgrade to Android 13 - One UI Version 5.0
The wifi drops constantly then picks back up. Sometimes it does not pick up again and I have to go into my wifi settings and select my SSID.
I have reset the network settings.
I have factory reset the phone as well.
I have reset my router.
It still is happening.
All of my other devices have no issues with network drop. It is definitely this update.
I was having no issues until this update. I require my phone for wifi calling as I live rurally.
Any solutions beyond the factory reset? I'll try 3rd party roll backs if any can point me in that direction. Thanks
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12-29-2022 11:45 AM in
Galaxy S- Mark as New
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12-29-2022 01:03 PM in
Galaxy SWhat should I check on my modem? I have no other devices with this issue in my home.
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12-29-2022 01:43 PM (Last edited 12-29-2022 01:44 PM ) in
Galaxy SAs for router only thing you can do is power off for a minute then power it back on
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12-30-2022 10:10 AM in
Galaxy SI have just disabled the switch to mobile data option.
The issue still persists.
I also turned off all other options under Intelligent Wifi.
I do have slow internet at home as I'm a rural. It definitely seems to drop with high traffic, streaming videos, or if I share my screen through google home. But it also happens at times randomly, however I can't say whether or not there is higher caching happening when it happens.
A friend mentioned turning of wpa2-psk, and just using wpa2.
I have yet to try this.
I am using the ISP's router. If it works normally at work, I may get another router and see if that resolves the issue.
For commenters saying it isn't the update, I had no issues and have had the phone for 1.5 years. Immediately following the update the issue started.
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12-30-2022 10:37 AM in
Galaxy S- Mark as New
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12-29-2022 11:51 AM in
Galaxy SHi, please follow the steps in the given link to troubleshoot your device and verify if it solves your WiFi connection issue.
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12-29-2022 01:06 PM in
Galaxy SI followed all of these steps. The issue persists.
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12-29-2022 12:54 PM in
Galaxy STry going to Settings > Connections > WiFi > Manage Network & Click on your WiFi > View More > Click on Mac Address & If it is set to "Randomized", switch it to "Device" & Reboot & Test.
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12-29-2022 01:05 PM in
Galaxy SI already have it set to Phone Mac.
The issue persists.