AndrewJ95
Beginner Level 2
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01-28-2023 10:58 AM in
Galaxy S
I have had my S22 Ultra since release, so coming up to a year. The batter life has been fantastic for most of that time, but the last few weeks it has taken a dive for the worst.
I can charge my phone to 100% (I know this isn't the best for the battery) and then use it for 5 minutes and it will drop to 95%. On a full charge I have been lucky to get 3 hours of screen on time with mixed use, with the phone being in battery saver mode!
I haven't got any apps reporting excessive usage, but when my screen is off and the phone isn't being used whilst I sleep, the battery drops 20-30%.
I am on the latest software version including the security patches.
Is anyone else experiencing similar issues recently, or managed to fix it?
1 Comment
Samsung_Ruby
Community Manager
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01-31-2023 12:40 PM in
Galaxy SHi Andrew,
We recommend you check the link below on device care, to see whether there is any abnormal app usage: https://www.samsung.com/nz/support/mobile-devices/what-is-the-device-care-feature-in-galaxy-smartpho...
If nothing is wrong, we suggest you visit one of our kiosks for a check; or send the device to our repair centre for a check. Thanks, The Samsung Team