Expanding Notification Bug (Fold 5)

[Chrizh]

Anyone else getting this? Not sure if its intentional and a setting I'm missing? I usually swipe down on a notification to expand the options for it. For example an email would display 'delete' or 'reply' options in the expanded notification. For some reason though, if its the first or top most notification the swipe down to expand does not work. Is this a bug? The notifications further down it works fine.

[SamsungClaudette]

Hey @Chrizh

Have you made sure that your software is up to date?  

[Chrizh]

Yes. There is no update available yet for the Fold 5.

[ipaddie]

I have a fold 5 and i have the exact same issue described here. Seems its the top notification most of the time that cannot be expanded by swiping. I have been searching in the options, but i think its a bug in the software. Hopefully someone from the samsung team can adress this and fix this issue for the next update! Thanks samsung if you can look into this issue.

[Chrizh]

It's definitely a bug. You can circumvent it by using two fingers to swipe down on that top notification.

[SamsungClaudette]

Hey @Chrizh

Thanks for reaching out. I suggest sending an error report within 2-3 minutes of the issue occurring for this to be investigated by our research and development team. Error reports assist with identifying any deviations in your device performance. Once analysed, our team will get back to you with a response to advise further steps.

To send an error report:
Samsung Members app > Support > Error reports > select issue category > Describe issue and frequency > Tick ‘Send system log data’ > ‘Send’ in top right.

Kind Regards,
SamsungClaudette

[Chrizh]

I've just sent this. Thanks.

[Chrizh]

Edit: the below was written to soon! Issue returned after a period of time.

This issue appears to have been fixed in this update I received this evening.