GREEN LINE ISSUE

[firstsamsung]

I am first time samsung user. Had been loyal to IPhone. Own a flip Z3 for slightly more than 2 years now. Recently my phone has this bright green line on the screen and have consulted with repair Centre and were asked to pay an exorbitant price to get it repaired. MYR 1600. After reading a lot of complaints here and other countries, seems like it is a prevalent issue. Is this manufacturing defect and is samsung actively looking into solving the existing problem for existing users? 

[JoshuaH1]

Forbes has a recent article on this. It is most likely a manufacturing defect (choice of materials for their screens). Samsung Malaysia has yet to announce any free replacement program.

[firstsamsung]

Yes, it seems that samsung offers free one time free replacement for screen, battery etc for namely the NEW flip z and probably some other models as well. Samsung should look into this matter seriously and think about how to compensate the existing users and not just take care of potential new users. What about us?

[AnythingTech]

Mine is a Note20Ultra....so called flagship phone. May be 4 years old, but it was really expensive too! To change is RM1200.... come on!

[firstsamsung]

I feel you. It cost me an arm and leg to buy this cute phone but it let me down. Now it will cost me the other arm and leg to repair it. 😩

[AMANRAJ]

So far my galaxy screen is still okay

[firstsamsung]

Happy for you. You are lucky. 😄

[amiratul]

What are you going to do now? It's too pricey to repair.

[firstsamsung]

It's quite a dilemma isn't it? Any suggestion?

[amiratul]

Ikr. I wont suggest you repair it 🙂 if you had some cash i would recommend you buy a new phone. Not a flip/fold phone 👎🏻