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06-22-2022 10:34 AM in
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06-22-2022 11:35 AM (Last edited 06-22-2022 11:36 AM ) in
Galaxy ZSeems to be a known (if unadmitted by Samsung issue).
There's been a number of other owners of your device with similar problems.
You can probably find them by searching for "screen protector".
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06-22-2022 01:20 PM in
Galaxy ZHi, we are sorry to hear the issue your'e facing with your device.
We would like to inform you that Samsung offer 1 time free screen protector replacement for Z Fold 3 at the Authorized Service Centers (Walk-in MSC (Montreal Service center (Montreal, Quebec) and SES (Samsung Experience Store) location) and Pick-up /Mail In (Futuretel).
It's recommended to do the following when the device heats up during usage:
•Keep the device updated with the latest software.
•Conflicts between running apps may cause the device to heat up. Restart the device.
•Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them.
•Close apps that increase battery consumption or that run in the background when not in use.
•Delete unnecessary files or unused apps.
•Decrease the screen brightness.
•If the device over heats or feels hot for a prolonged period, do not use it for a while.
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07-16-2022 12:24 AM in
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09-22-2022 12:24 PM in
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09-22-2022 12:30 PM in
Galaxy ZHere is the link to Samsung Service centers.. there aren't that many?
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09-22-2022 12:34 PM in
Galaxy Z