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12-22-2022 03:21 AM in
Gaming Hub
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12-22-2022 06:29 PM in
Gaming HubHello Ethernum,
Sorry to hear that, about your experience with the recent updates on your Samsung Galaxy device having lagging issues while playing games and we apologize for the inconvenience it caused you.
You can submit an error report through Samsung Members app as follows:
Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.
Step 2. Tap OK on agreement popup to send system log data.
Step 3. Select Symptom category "Slow device".
Step 4. Describe the problem in details and SEND.
How to submit an error report on Samsung Members app? | Samsung PH
For more assistance, you may contact us on our online Samsung support channels below.
https://samsung-livechat.sprinklr.com/seao/ph/index.html
