Assurant email price change

[Davis79]

Email says; "if I do not accept lower value they will send back device to me and you will lose Samsung credit aswell." 

Has anyone else received an email like this ?

[Helenna]

Hi Davis79, we kindly request you to contact our Online shopping team with the link given below. So that, they will check and help you accordingly regarding the issue.

https://www.samsung.com/ca/support/contact/#contactinfohttps://www.samsung.com/ca/support/contact/#c...

Thank you.

[GG2]

Did they give you the reason why they're giving you a lower value?

[Audiovue]

Souvent les gens exagere le bon etats de leurs échanges.

[GG2]

Bien d'accord

[Audiovue]

Bon la fin de semaine es5 arriver plus de modération. Ça recommence, les attarder sont pas tous soigner.