Original topic:

Help with Samsung Pay Verification

(Topic created on: 02-26-2023 06:59 AM)
310 Views
Joood
Beginner Level 2
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Samsung Pay
I need help. Im trying to make samsung pay verify on my samsung ultra but it says it sends the verification code to my phone but nothing arrives. I've checked with my bank and there's nothing wrong at their end. 
5 Comments
Hodge
Active Level 1
Samsung Pay
Hi Jood. Did you resolve this issue? If not I will investigate for you. Thanks.
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Joood
Beginner Level 2
Samsung Pay
I'm at the stage where i have to verify with bank and it comes back try again later. Not working
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SamsungClaudette
Community Manager
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Samsung Pay

Hey @Joood

I am sorry to hear that you are still having this issue. Unfortunately we are not the ones who Provide the verification codes, the bank does. Please try contacting them and make sure they have your correct Phone number. 

Kind Regards,
SamsungClaudette

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Hodge
Active Level 1
Samsung Pay
Which bank are you with Joood? Are you sure they have your phone number on file?
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Hodge
Active Level 1
Samsung Pay
Joood. Can you do this again and submit an error report complete with logs. You can submit an error report by going to Samsung Wallet, Menu tab, Settings, Contact Us. Ok?
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