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02-20-2023 07:48 PM in
Samsung Pay- Mark as New
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02-20-2023 08:21 PM in
Samsung PayHi Joe, just to confirm are you able to add the cards in the Samsung wallet?
As you have mentioned you have performed clear cache, we recommend you to also perform Clear data for the Samsung wallet app and see if your issue is solved.
Clear data will remove the cards from Samsung wallet and you need to add them again.
Also, have you tried to contact your bank, if it is supported or not with the Samsung wallet?
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02-20-2023 08:53 PM in
Samsung PayI am able to add my debit card only as my credit cards aren't supported with Samsung Wallet. I found this out with Samsung Support last night while waiting hour and half on chat support! I found out my bank card is supported but my credit union was not due to Samsungs research, which was good to know. And yes I have I tried to delete the data also and reenter the card and still the My Recent Transactions remains blank. Maybe there's a patch Samsung can send out to fix this?
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02-21-2023 08:33 PM in
Samsung PayHi, thank you for confirming. We are sorry to hear that your issue is not resolved yet.
We will forward this to our concerned team, they'll look into the issue and we hope it will fix soon.
Thank you for your understanding.
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02-21-2023 09:08 PM in
Samsung PayJoey