Original topic:

SmartThings app, energy monitor info for air conditioning

(Topic created on: 08-24-2022 12:06 PM)
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Flybynyte58
Beginner Level 2
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Smartthings

SmartThings app was displaying energy usage for my 3 air conditioning units for about 2 weeks. Since then it is giving erroneous usage amounts (i.e 40 watts for a 12 hour period of usage which is way too low) and lost all its history. Does anyone know where the app is getting this information from on a mini-split system and where is the information stored (in app or on AC unit itself)?

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Nylah
Moderator
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Smartthings

Hi, we have a dedicated smart things support who can help you with the complete information.

We request you to contact Live chat support.

They are available from Mon-Fri : 9 AM- 6 PM (EST)

https://www.samsung.com/ca/support/contact/#contactinfo

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