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09-25-2022 11:51 PM in
SupportSolved! Go to Solution.
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09-26-2022 12:46 AM in
SupportHello oelbing,
Thanks for letting us know about your Samsung Galaxy device issue of receiving, a report of an unusual software change has been detected.
We acknowledge your query and we are here to provide quick fixes and offer solutions to your device's problems.
A) Before we begin, ensure that your device is up-to-date with the latest software updates.
Settings > About Phone > Software updates > Download and install > Follow on screen notifications/messages.
B) Send the error through Samsung Members app as follows:
Open Samsung Members App > Tap Get help > Send Feedback > Error Report/Ask questions).
Note : Please attached the error log file within 15 minutes of the error occurred.
C) For further assistance, you may contact our online Samsung support channels below.
https://www.samsung.com/ph/support/contact/#onlinesupport
https://samsung-livechat.sprinklr.com/seao/ph/index.html