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Original topic:

Consegnia and CS

(Topic created on: 01-27-2024 06:06 AM)
174 Views
XLoss
Beginner Level 2
Options
Support
is there someone n pwedeng icontact sa consegnia. as per tracker yung package will be delivered today kaso walang dumating and i have a flight next week .. kanino po pwedeng iraise or ipaexpidite ? thanks 😭😭
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4 Comments
SeafoamLove
Beginner Level 3
Support
Walang kwenta talaga ang Consegnia. I don't understand why a big company like Samsung decides to stick with them. Ni hindi talaga kayang LBC or J&T man lang? Kahapon din dapat delivery nung sa akin eh.
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Samsung_xWoh7MR
Beginner Level 2
Support

I pre-ordered the S24U last January 18. Got the email with the Consegnia tracking number last January 25. Using the tracking number, the package is in their Manila South Hub since January 26. 4 days na wala pang galaw. To think na I pre-ordered nung first day it was announced. Tapos I emailed their customer support na nasa website nila, pero undeliverable yung email address. Is Samsung aware of the situation and how can we make them know?

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S23PLAY
Beginner Level 2
Support

pumunta ako dyan sa Consegnia, nung una ayaw nila ientertain ung pick up as per advised daw ng Samsung. kinuha lang tracking number ko para daw iexpedite nila para lang siguro matahimik ako, tapos bigla ako tinawagan pwede na daw pick up since nakausap na daw nila ung Samsung at pinayagan na sila magprocess ng pick up.

kokiko
Active Level 3
Support

Bumalik po ba kayo dun para kunin yung order niyo?

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