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Original topic:

encrypted

(Topic created on: 04-21-2022 08:43 AM)
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22Jorge
Active Level 1
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Can anyone help me.. my microsd card was encryted on my Samsung Galaxy A71. but when I want to decrypt it.. the button for decrypt is not activated... I can't recover now my files on my microsd card. Those pictures and videos are all important to me... 

I copied my pictures and videos on my laptop but since it is encrypted.. it won't open... can anyone please help me.... 

Thank you...

11 Comments
butete
Expert Level 5
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did you use the encryption native to android or did you used as app for encryption?
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22Jorge
Active Level 1
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I used the native to android. The one on its setting under Biometrics and security
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butete
Expert Level 5
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setting your expectation something went wrong kaya nagkaganyan considered your data lost, long shot you need to use card reader and via pc
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22Jorge
Active Level 1
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do you know how to decrypt using a pc?

 

butete
Expert Level 5
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long shot use card reader, plug it to pc and use a data recovery software
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22Jorge
Active Level 1
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how can i recover my files?

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pham_hni
Expert Level 1
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Ok, did you encrypt it with a third party app??
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22Jorge
Active Level 1
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No just from the phone settings
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pham_hni
Expert Level 1
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Oh then you should be able to decrypt it
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