Issue with my new Samsung Smart Monitor M5 32i nch

[cipolla59]

Hello i really need help here,

I have a nice Samsung smart monitor M5

I have been trying to autoplay automatically from my plugged usb stick ( jpeg image of a client menu) but upon startup the monitor goes direct to euronews live

My goal is to startup  the monitor and go directly to the usb stick image without having to open it manually in the source selection...

I enabled "autorun last app" but still no luck.

Can i have a step by step guidance please ?   thanks

Peter

[TeamGalaxyRene]

Thank, cipolla59, for sharing your inquiry, here.

You may follow the below step-by-step instructions.

Playing multimedia content on a USB device.

Step 1. Connect a USB device to the USB port.

Step 2. When a pop-up message appears on the screen, select Browse to easily move to the list of multimedia content stored on the device.

"If a USB device that contains the content you want to play is already connected to the product, select the USB device in the Source screen".

Step 3. Select a content item to play from the list. The selected content is played.

Note : Do Not remove the USB device.

Auto-play will not work unless its a media file, and you have to open the media files through a Media Player app.

If the auto-loop is not working, then, there is a compatibility issue with your Smart Monitor.

For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

Or contact our Samsung direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 221 11 [All Product, Landline]

Daily (8:00am to 8:00pm)

[Venzerous · Accepted solution]

basically source is not an app 😉
it may only apply to installed apps eg., netflix, youtube etc.
try using a media app that will play your media