shims241819
Active Level 3
Options
Support
Hello po. Bakit po kaya everytime na bibili ako ng theme or font sa Galaxy Store laging "Couldn't complete registration" ang lumalabas? Nahihirapan din ako iregister bank account ko sa Samsung Pay. Pareho kami ng sister ko na Galaxy a32 ang unit, same din kami problem. Any tips po? 

TIA.

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7 Comments
Support
is galaxy store uptodate
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shims241819
Active Level 3
Support
Yes. Latest version is installed.
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Support
strongly suggest send error report with screenshot
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shims241819
Active Level 3
Support
Tinry ko na po pero wala naman update ang samsung. 😥
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summeRamirez
Expert Level 4
Support
When did you send the error report? Sometimes it takes a while for them to respond.
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Timmyrose
Active Level 6
Support
Just make a follow up if you have sent the report already. Hope it will get fix
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Sam-TheRightCareGuy
Community Manager
Options
Support

Hello shims1819,

We hear and thank you for bringing up your issue regarding your difficulty encountered while trying to register your bank details in Samsung Pay. 

The reason why you cannot complete your bank registration is that Samsung Pay is not yet available in the Philippines.

For further assistance, you may contact us on the online Samsung support channels below.

https://www.samsung.com/ph/support/contact/#onlinesupport  

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 

Or Contact our Samsung direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
84222111 [All Product, Landline]
Daily (8:00 AM to 8:00 PM)

 

Hope this content is helpful.

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