S21 ultra back cover lifted

[ChrisDadi2020]

I noticed my S21 ultra's back cover is already lifted, I hope my battery isn't swollen, just 1 year and a half old. Will have to check with a service center. 

[TeamGalaxyRene · Accepted solution]

Sorry to hear that, ChrisDadi2020, about your Samsung Galaxy S21 Ultra having  issues with lifted back cover and suspected battery swollen.

I highly recommend bringing it to the nearest Samsung Authorized Service Center, so our Samsung Engineers/Technicians can assess your device and offer solutions.

https://www.samsung.com/ph/support/service-center/ 

For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

Or contact our Samsung direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 221 11 [All Product, Landline]

Daily (8:00am to 8:00pm)

[butete]

have it checked by nearest authorized samsung service center
https://www.samsung.com/ph/support/service-center/

[summeRamirez]

Same with my Note20U5G. The adhesive looks like it's coming off. Time to visit the nearest Service Center soon!

[ChrisDadi2020]

Have you tried pressing the back cover together? And the gap keeps returning? Hope for our sake it's not a bloated battery. https://youtu.be/OfM0GqsIB6c

[summeRamirez]

Yes, I did. Hoping it's not a bloated battery but I'm cool with replacing it if it's due. It was my previous workhorse gadget so it's understandable.

[ChrisDadi2020]

Yep, it's probably past it's 2nd year.