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07-23-2022 06:36 PM in
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07-24-2022 04:32 PM in
SupportHey Sunnylyn,
We are to help. You may try the below link to trouble shoot your device.
https://www.samsung.com/sg/support/mobile-devices/what-to-do-when-the-display-screen-on-samsung-gala...
Otherwise, you may click the link below for full support.
https://www.samsung.com/ph/support/
Hope it helps you out. Have a nice and safe days ahead!
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07-26-2022 07:31 PM in
SupportHey Sunnylyn,
If you have activated Wind down mode on your Mobile Device, the displayed colors on the screen will be black and white tone.
• Greyscale: Displays colors on the screen as grey tones
• Do not disturb: Set the device to mute incoming calls and notification sounds, except for allowed exceptions. CF.) Night
mode (Settings > Display > Night mode) also can reduce eye strain by applying the dark theme when using the device at night or in a dark place. However, the dark theme may not be applied in some Apps and Home/lock screen.